If you need help with Tintforge, purchases, account sync, ads, rewards, or data requests, contact us by email.
Email: nawmlabs@gmail.com
Please include your player name, device model, platform, app version, and a short description of the issue.
Open the shop and try again after a short wait. If the purchase still does not appear, email us with the item name, purchase time, platform, and your player name.
Rewards require a completed ad and server-side verification. If a reward is missing, send the approximate time, reward type, and your player name.
Tintforge supports guest play and optional account linking. If sign-in or sync fails, include the platform and account provider you used, such as Sign in with Apple or Google.
Send your player name, current world or stage, and what changed unexpectedly. Screenshots are helpful when available.
We review support requests as soon as reasonably possible. Complex purchase, account, or data requests may require additional verification.